FAQs & Troubleshooting
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MFC-J625DW
363 Results
1.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
2.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
3.
Paper Jam
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
Connect your Brother machine to your mobile device via a wireless router or access point.
6.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
7.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
8.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
9.
Print using only the black ink cartridge when the Color cartridges have run out.
10.
Change the number of times my Brother machine rings before it answers.
11.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
12.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
13.
Wireless setup is requesting a WPS PIN to complete the setup
14.
Set up your Brother machine on a wireless network.
15.
I cannot print using my Brother machine on a wireless network (Mac)
16.
Scan from the Brother iPrint&Scan application using Windows Phone.
17.
Print the WLAN report
18.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
19.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
20.
After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
21.
Delete numbers stored in my Brother machine's Caller ID History.
22.
Low Temperature
23.
Unable to Print XX
24.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
25.
Cover is Open
26.
I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
27.
Can third party ink be used to refill the ink cartridges?
28.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
29.
How do I store Speed Dial numbers on my Brother machine for easy dialing?
30.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.