FAQs & Troubleshooting
Popular |
313 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4Forward a fax to another fax machine when my machine has a mechanical problem.
- 5I cannot install Brother drivers on Debian 10 or later (Linux)
- 6Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 7I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 8Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 9Paper Jam
- 10I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 11I cannot send a fax using PC-FAX (Windows 10)
- 12I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 13Protect your Brother machine against unauthorised access over the network
- 14Delete print jobs from the print queue.
- 15Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 16Can I use AirPrint with my Brother machine?
- 17Configure a cover page for PC-FAX.
- 18When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 19The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 20I can receive a fax, but cannot receive a telephone call.
- 21Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 22I am asked to enter a password when starting the Remote Setup application. What is the password?
- 23I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 24Where can I get FaceFilter Studio and what can I do with this application?
- 25Is my Brother machine compatible with Windows Vista?
- 26I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 27When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 28Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 29Scan a document in Windows 8 and Windows 10.
- 30Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 31I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 32I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 33Configure and use PC-FAX (CUPS) (Linux)
- 34Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 35"Offline" appears on the Status Monitor.
- 36Open the Control Panel (For Windows)
- 37In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 38Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 39Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 40Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 41Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 42The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 43Where do I find manuals for my Brother machine?
- 44Uninstall the Brother Software and Drivers (Windows)
- 45I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 46I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 47I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 48I cannot install the driver when using the Driver Install Tool. (Linux)
- 49I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 50My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)