FAQs & Troubleshooting
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204 Results
- 1I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 2I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 3I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 4I cannot install Brother drivers on Debian 10 or later (Linux)
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6Change the user interface of ControlCenter3
- 7I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 8My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 9I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 10When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 11Open the Control Panel (For Windows)
- 12The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 13The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 14Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 15I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
- 16When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 17Where is the USB port on the machine?
- 18What kind of Media Adapter can I use?
- 19I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 20I'm using Macintosh. What is the PreScan option used for?
- 21I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 22My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 23The downloaded driver's name is different from my machine's name. (Linux)
- 24Uninstall the scanner driver. (Linux)
- 25ControlCenter3 displays a blank screen at startup (Windows)
- 26How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 27I cannot make borderless prints.
- 28I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 29I cannot scan via USB. (Mac OS X)
- 30When I print photos, the color quality is not good.
- 31What is the difference between the Modern user interface and the Classic user interface of ControlCenter3?
- 32I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 33In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 34Scan a document from a Windows Vista application
- 35"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 36How do I clean the Scanner to improve the copy quality?
- 37Is there a way to view how much ink is remaining?
- 38I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 39What is MFL-Pro Suite Software?
- 40I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 41I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 42I cannot install the driver when using the Driver Install Tool. (Linux)
- 43I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 44Configure the Scan to Email Feature (Linux)
- 45Configure and use the Scan Key Tool (Linux)
- 46What driver package format is supported by my Linux distribution?
- 47Scan using XSane or GIMP (Linux)
- 48Cannot print after a Windows 10 update (June 2020)
- 49The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 50I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)