FAQs & Troubleshooting
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DCP-330C
204 Results
1.
Scan and save a document in PDF format (Scan to File)
2.
Locate files scanned with ControlCenter2 (For Macintosh)
3.
How do I load paper?
4.
Can I print from or scan to Android™ Smartphone?
5.
I'm using Macintosh. What is the PreScan option used for?
6.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
7.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
8.
Scan multiple pages into one file instead of each scan being saved as a separate file.
9.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
10.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
11.
Change the user interface of ControlCenter3
12.
Which E-mail packages are compatible with ControlCenter3?
13.
Can third party ink be used to refill the ink cartridges?
14.
When I try to OCR into WordPad using the ScanSoft® PaperPort® SE with OCR or the Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do?
15.
To install the printer driver easily using a tool. (Linux)
16.
Open the "Scanners and Cameras" and Properties.
17.
Can I print from and scan to iPhone, iPod touch and iPad?
18.
I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
19.
How to identify your Operating System (OS).
20.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
21.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
22.
I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
23.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
24.
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
25.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
26.
In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
27.
Scan a document in OS X 10.8/macOS 10.12 - 10.15.
28.
Scan a document in Mac OS X 10.7.
29.
Scan a document in Mac OS X 10.6.
30.
When I print, the pages are smudged with ink. What should I do?