FAQs & Troubleshooting
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108 Results
- 124/05/2023How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 202/05/2023Where do I put the oil in my machine?
- 314/12/2022When tansferring an embroidery data from PE-DESIGN 11 to the embroidery machine connected to the computer with a USB cable, the message "Disk full while accessing [filename]." appears.
- 425/09/2020The machine does not make stitches
- 524/09/2020The bobbin thread cannot be pulled up.
- 609/07/2019"This key cannot be used at this time." message appears on the LCD. What does it mean?
- 709/07/2019"There is no needle plate cover. Attach a needle plate cover." message appears on the LCD. What does it mean?
- 809/07/2019"Set the clock." message appears on the LCD. What does it mean?
- 909/07/2019"In twin needle mode, the automatic needle threading button cannot be used." message appears on the LCD. What does it mean?
- 1009/07/2019"The upper thread may not be threaded correctly. Thread the upper thread from the beginning." message appears on the LCD. What does it mean?
- 1109/07/2019"This USB media is incompatible." message appears on the LCD. What does it mean?
- 1209/07/2019"This USB media cannot be used." message appears on the LCD. What does it mean?
- 1309/07/2019"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 1409/07/2019"When the speed controller is set to control the zigzag stitch width, the "Start/Stop" button does not operate." appears on the LCD.
- 1509/07/2019"This key does not operate when the needle is down. Raise the needle and press the key again." message appears on the LCD. What does it mean?
- 1609/07/2019"The "Start/Stop" button does not operate with the foot controller attached. Remove the foot controller." appears on the LCD.
- 1709/07/2019"Check and rethread the upper thread." message appears on the LCD. What does it mean?
- 1809/07/2019"Use the presser foot lifter button to lower the presser foot." message appears on the LCD. What does it mean?
- 1905/07/2019How do I remove or attach the presser foot holder?
- 2012/12/2018How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 2112/12/2018Upper threading (Point)
- 2212/12/2018When thread got tangled.
- 2312/12/2018Fabric and Thread
- 2406/08/2018"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 2502/05/2018"This file cannot be used." message appears on the LCD. What does it mean?
- 2616/02/2017When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 2729/07/2016"This stitch is not "Dual Feed Mode" compatible." message appears on the LCD. What does it mean?
- 2829/07/2016"This pattern cannot be sewn with this mode." message appears on the LCD. What does it mean?
- 2929/07/2016"This function cannot be used while in the sensor mode." message appears on the LCD. What does it mean?
- 3029/07/2016"This file exceeds the data capacity and cannot be used. Use a suitable size file." message appears on the LCD. What does it mean?
- 3129/07/2016"The shutoff support mode has been activated. Turn off the machine." message appears on the LCD. What does it mean?
- 3229/07/2016"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 3329/07/2016"The pattern field extends out of the pattern area, repeat setting the position and angle using the sensor pen." message appears on the LCD. What does it mean?
- 3429/07/2016"The needle will move. Keep your hands etc. away from the needle area." message appears on the LCD. What does it mean?
- 3529/07/2016"The needle position cannot be changed for this stitch." message appears on the LCD. What does it mean?
- 3629/07/2016"The ending point cannot be selected for this stitch." message appears on the LCD. What does it mean?
- 3729/07/2016"Sensor module error." message appears on the LCD. What does it mean?
- 3829/07/2016"Remove Embroidery foot with LED pointer from the machine." message appears on the LCD. What does it mean?
- 3929/07/2016"Remove Dual Feed module from the machine." message appears on the LCD. What does it mean?
- 4029/07/2016"OK to revert to the original position and/or angle?" message appears on the LCD. What does it mean?
- 4129/07/2016"OK to reset the pattern’s border setting, position and/or angle?" message appears on the LCD. What does it mean?
- 4229/07/2016"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 4329/07/2016"OK to delete the setting?" message appears on the LCD. What does it mean?
- 4429/07/2016"OK to delete the selected pattern?" message appears on the LCD. What does it mean?
- 4529/07/2016"OK to delete the ending point setting?" message appears on the LCD. What does it mean?
- 4629/07/2016"Move the sensor pen away from the currently marked position." message appears on the LCD. What does it mean?
- 4729/07/2016"Failed to save file." message appears on the LCD. What does it mean?
- 4829/07/2016"An invalid area was touched by the sensor pen. Touch again within the valid sewing area." message appears on the LCD. What does it mean?
- 4929/07/2016"An invalid sewing area was touched by the sensor pen. Touch again within the valid sewing area." message appears on the LCD. What does it mean?
- 5029/07/2016"OK to automatically lower the presser foot?" message appears on the LCD. What does it mean?