FAQs & Troubleshooting
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291 Results
- 101The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 102Large characters are printed incorrectly. (Linux)
- 103Print command (LPR) (Linux)
- 104When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 105Delete a network scanner entry. (Linux)
- 106Important points for specifying the scan area (Linux)
- 107Uninstall the scanner driver. (Linux)
- 108How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 109I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 110I am unable to print from a client PC to a printer on a print server. (Linux)
- 111I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 112I get a TS error when trying to print on a wireless network.
- 113I cannot print using my Brother machine on a wireless network (Windows)
- 114ControlCenter3 displays a blank screen at startup (Windows)
- 115I cannot save a file downloaded from the Brother support website (For Windows)
- 116Scan from the Brother iPrint&Scan application using Windows Phone.
- 117Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 118Print a web page from iPrint&Scan when using an Android™ mobile device.
- 119Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 120Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 121I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 122Locate files scanned with ControlCenter3 (For Windows)
- 123The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 124The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 125How do I clear the message "Cannot Detect" from the display?
- 126I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 127Scan multiple pages into one file instead of each scan being saved as a separate file.
- 128Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 129When I make copies, my Brother machine uses paper from the wrong tray. What can I do?
- 130Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 131I'm using Windows Vista and trying to use a network connected Brother machine. However, I cannot see the machine in the Network Explorer. What should I do?
- 132Where can I get FaceFilter Studio and what can I do with this application?
- 133Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 134When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 135In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 136Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 137When scanning to OCR from ScanSoft™ PaperPort™ 11SE, the following error message appears: "System error incurred in external Link module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed.
- 138When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 139Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 140Uninstall the drivers. (Mac OS X 10.5)
- 141I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 142When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 143When scanning a document to be copied or faxed, the LCD shows "Out of Memory." What should I do?
- 144The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 145I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
- 146I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 147The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
- 148Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 149My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 150I cannot install the driver when using the Driver Install Tool. (Linux)