FAQs & Troubleshooting
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DCP-6690CW
291 Results
61.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
62.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
63.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
64.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
65.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
66.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
67.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
68.
Images of the thumbnail page from the media (memory) card won't print.
69.
Print the Network Configuration List
70.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
71.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
72.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
73.
I cannot install Brother drivers on Debian 10 or later (Linux)
74.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
75.
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
76.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
77.
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
78.
I updated the Web BRAdmin and cannot enable the logging function.
79.
The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
80.
How do I load paper in paper tray#2?
81.
I cannot install the driver when using the Driver Install Tool. (Linux)
82.
The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
83.
Large characters are printed incorrectly. (Linux)
84.
Print command (LPR) (Linux)
85.
When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
86.
All print jobs are aborted and nothing is printed. (Linux)
87.
I want to print using CUPS while keeping SELinux enabled. (Linux)
88.
I cannot print using my Brother machine on a wireless network (Mac)
89.
Install BookScan & Whiteboard Suite onto Windows 10.
90.
Enable the Brother machine's network interface.