FAQs & Troubleshooting
![]() |
Popular |
222 Results
- 51When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 52Command List of brscan. (Linux)
- 53Delete a network scanner entry. (Linux)
- 54Important points for specifying the scan area (Linux)
- 55Uninstall the scanner driver. (Linux)
- 56Uninstall Scan-key-tool. (Linux)
- 57How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 58I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 59I am unable to print from a client PC to a printer on a print server. (Linux)
- 60I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 61I want to print using CUPS while keeping SELinux enabled. (Linux)
- 62Uninstall printer drivers (Linux)
- 63Firewall port requirements of the Scan Key Tool (Linux)
- 64"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 65I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 66Scan a document using Brother iPrint&Scan. (macOS only)
- 67I get a TS error when trying to print on a wireless network.
- 68I cannot print using my Brother machine on a wireless network (Windows)
- 69I cannot print using my Brother machine on a wireless network (Mac)
- 70The error message of Status Monitor is different from the error message of the Brother Machine or the FAQ.
- 71I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 72Connect your Brother machine to your mobile device via a wireless router or access point.
- 73How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 74I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 75When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 76Install BookScan & Whiteboard Suite onto Windows 10.
- 77Windows 10 Support Information
- 78I cannot save a file downloaded from the Brother support website (For Windows)
- 79Printing result in Windows Photo Viewer is light.
- 80The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 81Enable the Brother machine's network interface.
- 82Use the Network Connection Repair Tool (Windows)
- 83Check the firmware version.
- 84Protect your Brother machine against unauthorised access over the network
- 85How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 86When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 87Load paper in the paper tray
- 88Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 89Scan from the Brother iPrint&Scan application using Windows Phone.
- 90"Offline" appears on the Status Monitor.
- 91Open the Status Monitor
- 92Delete print jobs from the print queue.
- 93Make a two-sided copy of an ID card.
- 94Download a file from the "Downloads" section and save it to Windows 8 computer.
- 95Open the Control Panel (For Windows)
- 96A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 97Printing/ Scanning with a mobile device
- 98What is Brother iPrint&Scan?
- 99Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 100The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.