FAQs & Troubleshooting
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DCP-T500W
222 Results
31.
Delete print jobs from the print queue.
32.
Install the built-in drivers (For Windows 8 and Windows 10)
33.
Printing/ Scanning with a mobile device
34.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
35.
Print a web page from iPrint&Scan when using an Android™ mobile device.
36.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
37.
How to identify your Operating System (OS).
38.
Low Temperature
39.
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
40.
The edge of glossy paper is smudged.
41.
Wrong Paper Size / Wrong Paper
42.
Cover is Open
43.
Can third party ink be used to refill the ink tanks?
44.
I'm using Windows XP. I cannot scan with the USB cable.
45.
When I print, the pages are smudged with ink.
46.
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
47.
When I connect the Brother machine to a USB hub, it doesn't work correctly.
48.
The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
49.
Can I adjust the Sleep Mode setting?
50.
What is the recommended paper?
51.
Print on both sides of the page? (Manual 2-sided/Duplex Printing)
52.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
53.
Important points for specifying the scan area (Linux)
54.
Scan a document using Brother iPrint&Scan. (macOS only)
55.
Open the Control Panel (For Windows)
56.
Print the WLAN report
57.
Scan a document and e-mail it as an attachment using the SCAN button on my Brother machine
58.
I can print but cannot scan via network. (For Mac)
59.
I cannot scan via USB. (Mac OS X)
60.
When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?