FAQs & Troubleshooting
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129 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Cannot Print ##
- 52Manual Feed
- 53Out of Memory
- 54Black lines down the page
- 55When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 56Where can I download Brother iPrint&Scan application for Mac?
- 57My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 58When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 59I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 60I am unable to print from a client PC to a printer on a print server. (Linux)
- 61The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 62"Offline" appears on the Status Monitor. (Windows)
- 63When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 64Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 65I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 66Configure the Scan to Email Feature (Linux)
- 67Large characters are printed incorrectly. (Linux)
- 68Command List of brscan. (Linux)
- 69To install the printer driver easily using a tool. (Linux)
- 70Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 71I get a TS error when trying to print on a wireless network.
- 72What is the difference between the toner cartridge and the drum unit?
- 73Important points you need to confirm before configuring your Brother machine for a wireless network.
- 74Supported models of Universal Printer Driver for PCL
- 75Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 76Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 77I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 78My Brother machine has no power.
- 79Where can I find my Brother machine's serial number?
- 80The scanning speed is slow when scanning from my machine. (Windows)
- 81I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 82I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 83I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 84Change the brscan5 scan settings using XSane (Linux)
- 85The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 86The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 87I installed scan-key-tool, but it does not work. (Linux)
- 88Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 89Control Printer Driver settings (only available for Windows)
- 90Check the firmware version.
- 91What is the Network Shared printing?
- 92In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 93I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 94I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 95A security warning appears when accessing Web Based Management via HTTPS.
- 96I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 97The driver installation finished successfully but I cannot print. (Linux)
- 98Important points for specifying the scan area (Linux)
- 99I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 100Firewall port requirements of the Scan Key Tool (Linux)