FAQs & Troubleshooting
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89 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 3When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 4Printing is not possible. (USB connection)
- 5I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 6I cannot connect my printer to a Windows 11 computer via USB.
- 7How do I connect my computer to the printer using the Wireless Direct mode?
- 8Printing from an Android™ device
- 9Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 10My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 11Installing the CUPS wrapper/LPR printer driver (Linux®)
- 12Installing a CA certificate
- 13The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 14This printer is not detected when establishing a Bluetooth® connection.
- 15How do I clean the platen roller?
- 16How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 17This printer is not detected when establishing a Wi-Fi® connection.
- 18I cannot save a file downloaded from the Brother support website (For Windows)
- 19What Android™ mobile application can I use?
- 20How do I connect the printer to my computer via Wi-Fi®?
- 21The side margins are incorrect.
- 22How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 23Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 24What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 25What do the indicator lights mean?
- 26How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
- 27(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 28The printer does not turn on, so I cannot print.
- 29I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 30The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 31I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 32I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 33How to install Brother software on a computer not connected to the Internet
- 34The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 35(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 36How to open the Devices and Printers window
- 37How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 38How to identify the printer's firmware version
- 39(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 40How do I connect the printer to my computer using a USB cable?
- 41How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.8 or later)
- 42How to identify your Operating System (OS) for Windows or Mac
- 43What is the Label List? (P-touch Editor 5.x for Windows)
- 44The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 45I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 46I want to use the Roll Paper Pause mode or create new forms from Printer Server Properties.
- 47Using Web Based Management
- 48How can I create a table and join cells? (P-touch Editor 5.x for Windows)
- 49(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 50How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)