FAQs & Troubleshooting
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PJ-883
89 Results
1.
Where can I download the latest P-touch Editor for Mac?
2.
Where can I find my Brother printer's serial number?
3.
This printer is not detected when establishing a Bluetooth® connection.
4.
How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
5.
Printing is not possible. (USB connection)
6.
(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
7.
I cannot connect my printer to a Windows 11 computer via USB.
8.
How to open the Devices and Printers window
9.
How do I connect the printer and my mobile device via Bluetooth®?
10.
How do I transfer label templates with P-touch Transfer Express?
11.
There is no data registered in the P-touch library. (P-touch Editor 5.x for Windows)
12.
How to insert paper
13.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
14.
Printing from an Android™ device
15.
What Android™ mobile application can I use?
16.
How do I connect the printer to my computer via Wi-Fi®?
17.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
18.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
19.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
20.
Some of the print options in OpenOffice do not work. (Linux®)
21.
When printing from an application, the application's "Collate" setting does not work correctly.
22.
What is the JPEG printing and how can I use it?
23.
How to identify the printer's firmware version
24.
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
25.
How to identify your Operating System (OS) for Windows or Mac
26.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
27.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
28.
I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
29.
How do I create and transfer templates? (for Mac)
30.
The printer does not turn on, so I cannot print.