FAQs & Troubleshooting
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153 Results
- 1Use Universal Print (Mac)
- 2Use Universal Print (Windows)
- 3Set Telephone Line Compatibility for Interference and VoIP Systems
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5No Toner
- 6Ghosting images
- 7Reset the Network Settings to the Factory Settings
- 8I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 9What driver package format is supported by my Linux distribution?
- 10Adjust color settings by using the custom setting in the printer driver (Windows only)
- 11Cannot Print ##
- 12The printer status is Offline or Paused.
- 13Unusable Device
- 14Change the brscan5 scan settings using XSane (Linux)
- 15Export an address book and import it to another machine
- 16Cannot print after a Windows 10 update (June 2020)
- 17Wrong Toner Cartridge
- 18Install the Brother Mobile Connect application (for mobile device)
- 19Too Many Trays
- 20Download a file from the "Downloads" section and save it to Windows 8 computer.
- 21Condensation
- 22Tray 2 Error / Tray 3 Error / Tray 4 Error
- 23Cartridge Error
- 24What is the default password for my BRAdmin or Web Based Management?
- 25Drum !
- 26Can I use non-Brother or third party supplies with the Brother machine?
- 27Print the Network Configuration Report
- 28I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 29I cannot connect my machine to a Windows 11 computer via USB.
- 30I cannot install Brother drivers on Debian 10 or later (Linux)
- 31Where can I download Brother iPrint&Scan application for Mac?
- 32Set up your Brother machine on a wireless network (Windows/macOS)
- 33Color offset
- 34Uneven color density across the page
- 35Clean the Drum Unit
- 36Replace the Waste Toner Box
- 37Toner scatter or toner stain
- 38Replace the Drum Unit
- 39Add your Brother machine with AirPrint (macOS)
- 40I cannot print full-page photos or images using Email Print.
- 41I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 42Configure and use the Scan Key Tool (Linux)
- 43My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 44Wireless setup is requesting a WPS PIN to complete the setup
- 45When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 46To install the printer driver easily using a tool. (Linux)
- 47I cannot print using my Brother machine on a wired network (Windows/macOS)
- 48How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 49Load Documents in the Automatic Document Feeder (ADF)
- 50Access Web Based Management