FAQs & Troubleshooting
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MFC-L9610CDN
152 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
What driver package format is supported by my Linux distribution?
3.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
4.
Use Universal Print (Windows)
5.
I cannot save a file downloaded from the Brother support website (For Windows)
6.
The printer status is Offline or Paused.
7.
The color of your printouts is not what you expected
8.
Drum !
9.
Paper is Jammed in the Back of the Machine
10.
Paper is Jammed Inside the Machine
11.
Replace the Drum Unit
12.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
13.
Protect your Brother machine against unauthorised access over the network
14.
Tray 2 Error / Tray 3 Error / Tray 4 Error
15.
No Toner
16.
Document Jam
17.
Paper is Jammed in the 2-sided Tray
18.
Replace the Toner Cartridge
19.
Install the Brother Mobile Connect application (for mobile device)
20.
Condensation
21.
Toner Error
22.
Storage Full
23.
Toner Low
24.
Cooling Down
25.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
26.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
27.
Cannot print after a Windows 10 update (June 2020)
28.
Too Many Trays
29.
Discover the MAC address of the Brother network card
30.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".