FAQs & Troubleshooting
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368 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Replace Drum
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6Adjust color settings by using the custom setting in the printer driver
- 7Restrict changing machine settings for users.
- 8Setup a Brother machine on a wireless (Wi-Fi) network.
- 9Easy Scan to E-mail
- 10(Video) Set up your Brother machine
- 11What is the default password for my Brother machine?
- 12I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 13I cannot print using my Brother machine on a wireless network (Mac)
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15Customize the Home Screen for ease of use.
- 16(Video) Connect telephone line and power cords
- 17I cannot print on a wireless (Wi-Fi) network (Windows)
- 18Set up a Scan to Network Profile
- 192-sided Disabled
- 20A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 21Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 22I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 23I cannot print from my computer via USB.
- 24Replace the Belt Unit
- 25Carry out calibration to improve the color density
- 26My Brother machine could not be found over the network when I installed drivers on my computer.
- 27(Video) Load an Envelope (MP Tray)
- 28Toner scatter or toner stain
- 29I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 30Scan Using Secure Function Lock 3.0
- 31Load Paper in the Paper Tray
- 32Install a Certificate on Your Brother Machine
- 33Enable the Brother machine's network interface.
- 34"Offline" appears on the Status Monitor.
- 35Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 36Curled or wavy
- 37Envelope creases
- 38My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 39Use Universal Print (Windows)
- 40I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 41When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 42Access Web Based Management
- 43Load and Print Envelopes Using the MP Tray
- 44Printing/ Scanning with a mobile device
- 45Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 46Replace PF Kit xx
- 47Replace Laser
- 48The printer status is Offline or Paused.
- 49I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 50Scan multiple pages into one file instead of each scan being saved as a separate file.