FAQs & Troubleshooting
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MFC-L9570CDW
371 Results
1.
Replace Drum
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
5.
Replace the Toner Cartridge
6.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
7.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
8.
Easy Scan to E-mail
9.
I cannot print on a wireless (Wi-Fi) network (Windows)
10.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
11.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
12.
Customize the Home Screen for ease of use.
13.
Replace PF Kit xx
14.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
15.
I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
16.
Cartridge Error
17.
Replace the Belt Unit
18.
Paper is Jammed Inside the Machine
19.
Set up a Scan to FTP Profile
20.
Printing/ Scanning with a mobile device
21.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
22.
Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
23.
(Video) Load an Envelope (MP Tray)
24.
Toner scatter or toner stain
25.
Paper is Jammed underneath the Paper Tray
26.
Scan Using Secure Function Lock 3.0
27.
Scan to Email Attachment
28.
Install the Tower Tray Unit.
29.
Load and Print Labels Using the MP Tray
30.
I cannot save a file downloaded from the Brother support website (For Windows)