FAQs & Troubleshooting
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145 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1I cannot install Brother drivers on Debian 10 or later (Linux)
- 2What driver package format is supported by my Linux distribution?
- 3(Video) Paper is Jammed in the 2-sided Tray
- 4(Video) Paper is Jammed in the MP tray
- 5I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 6I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 7I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 8Set Telephone Line Compatibility for Interference and VoIP Systems
- 9I am unable to print from a client PC to a printer on a print server. (Linux)
- 10Wrong Toner or Wrong Toner Cartridge
- 11My Brother machine could not be found over the network when I installed drivers on my computer.
- 12(Video) Set up your Brother machine
- 13I cannot find some option in the Printing preferences. (For Windows)
- 14Drum !
- 15I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 16When I print images, the quality is not good (Linux)
- 17I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 18To install the printer driver easily using a tool. (Linux)
- 19What is the default password for my Brother machine?
- 20Check the remaining ink or toner level (Linux)
- 21My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 22The downloaded driver's name is different from my machine's name. (Linux)
- 23Large characters are printed incorrectly. (Linux)
- 24The driver installation finished successfully but I cannot print. (Linux)
- 25I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 26I get a TS error when trying to print on a wireless network.
- 27(Video) Document is Jammed under the Document Cover
- 28Cannot Print ##
- 29Drum End Soon
- 30(Video) Paper is Jammed inside the Machine
- 31(Video) Paper is Jammed in the Paper Tray
- 32I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 33Can I send a print job to multiple machine email addresses using Email Print?
- 34Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 35Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 36Verify if the Brother machine has a dial tone.
- 37Document Jam
- 38The scanning speed is slow when scanning from my machine. (Windows)
- 39I cannot print full-page photos or images using Email Print.
- 40When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 41After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 42How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 43Media Type Mismatch or Media Mismatch
- 44I cannot save a file downloaded from the Brother support website (For Windows)
- 45Check the firmware version.
- 46Delete print jobs from the print queue.
- 47When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 48Out of Memory
- 49Install the optional lower tray
- 50Uninstall the Brother Software and Drivers (Windows)