FAQs & Troubleshooting
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MFC-L5717DW
145 Results
Note: “*” indicates that the content is from the Online User’s Guide.
1.
Toner Low or Prepare New Toner Cartridge
2.
(Video) Paper is Jammed in the 2-sided Tray
3.
Document Jam
4.
(Video) Paper is Jammed in the MP tray
5.
Cannot Print ##
6.
Self-Diagnostic
7.
Out of Memory
8.
(Video) Document is Jammed under the Document Cover
9.
(Video) Document is Jammed in the Top of the ADF Unit
10.
2-sided Disable or 2-sided Disabled
11.
No Toner
12.
The printer status is Offline or Paused.
13.
Drum !
14.
(Video) Paper is Jammed inside the Machine
15.
(Video) Paper is Jammed in the Paper Tray
16.
Can I use non-Brother or third party supplies with the Brother machine?
17.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
18.
Use Universal Print (Windows)
19.
Cannot Detect
20.
Drum End Soon
21.
(Video) Paper is Jammed in the Back of the Machine
22.
The scanning speed is slow when scanning from my machine. (Windows)
23.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
24.
I cannot connect my machine to a Windows 11 computer via USB.
25.
Wrong Toner or Wrong Toner Cartridge
26.
(Video) Remove Small Scraps of Paper Jammed in the ADF
27.
Media Type Mismatch or Media Mismatch
28.
"Offline" appears on the Status Monitor. (Windows)
29.
What is the difference between the toner cartridge and the drum unit?
30.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".