FAQs & Troubleshooting
Popular |
139 Results
- 1Paper Size Mismatch
- 2Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 3Set up your Brother machine on a wireless network (Windows/macOS)
- 4Document Jam
- 5How to identify your Operating System (OS).
- 6What is the default password for my BRAdmin or Web Based Management?
- 7When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 8Check the Print Alignment from Your Brother Machine
- 9My Brother machine could not be found over the network when I installed drivers on my computer.
- 10Cannot Detect Ink Volume
- 11I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 12I cannot save a file downloaded from the Brother support website (For Windows)
- 13Change the Print Options to Improve Your Print Results
- 14Load Documents in the Automatic Document Feeder (ADF)
- 15Sleep
- 16Improve poor print quality.
- 17Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 18Print the Network Configuration Report
- 19Clean the Paper Pick-up Rollers for Paper Tray #1
- 20Replace Ink
- 21What is the recommended paper?
- 22I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 23What is the default password for my Brother machine?
- 24I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 25Add your Brother machine with AirPrint (macOS)
- 26I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 27I am unable to print from a client PC to a printer on a print server. (Linux)
- 28I get a TS error when trying to print on a wireless network.
- 29Access Web Based Management
- 30I cannot find some option in the Printing preferences. (For Windows)
- 31Install the built-in drivers (For Windows 8 and Windows 10)
- 32I cannot scan via network.
- 33Cannot Detect
- 34Where can I find my Brother machine's serial number?
- 35Reset the Network Settings to Factory Default
- 36Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 37I cannot connect my machine to a Windows 11 computer via USB.
- 38What driver package format is supported by my Linux distribution?
- 39Check the Print Quality
- 40Paper is Jammed in the Front of the Machine
- 41(Video) Set up your Brother machine
- 42The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 43The printer status is Offline or Paused.
- 44Print using only the black ink cartridge when the Color cartridges have run out.
- 45In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 46One or more of my colors are not printing (blank).
- 47When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 48Printer Jam or Paper Jam
- 49Export an address book and import it to another machine
- 50Check the remaining ink or toner level (Linux)