FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/mfcj6955dw_us_eu_as.jpg)
MFC-J6955DW
141 Results
1.
Install the Brother Mobile Connect application (for mobile device)
2.
Set up your Brother machine on a wireless network (Windows/macOS)
3.
Paper Size Mismatch
4.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
5.
Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
6.
Change the Print Options to Improve Your Print Results
7.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
8.
What is the default password for my Brother machine?
9.
Printer Jam or Paper Jam
10.
Replace Ink
11.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
12.
No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
13.
I cannot install Brother drivers on Debian 10 or later (Linux)
14.
Check the Print Alignment from Your Brother Machine
15.
Check the Print Quality
16.
Print using only the black ink cartridge when the Color cartridges have run out.
17.
Document Jam
18.
The scanning speed is slow when scanning from my machine. (Windows)
19.
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
20.
I cannot print full-page photos or images using Email Print.
21.
I cannot print on a wireless (Wi-Fi) network (Mac)
22.
Enable the Brother machine's network interface.
23.
How to identify your Operating System (OS).
24.
What is the default password for my BRAdmin or Web Based Management?
25.
Print the Network Configuration Report
26.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
27.
What driver package format is supported by my Linux distribution?
28.
Load Documents in the Automatic Document Feeder (ADF)
29.
Access Web Based Management
30.
My Brother machine could not be found over the network when I installed drivers on my computer.