FAQs & Troubleshooting
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315 Results
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2Print using only the black ink cartridge when the Color cartridges have run out.
- 3Enable the Brother machine's network interface.
- 4Paper Size Mismatch
- 5Replace Ink
- 6Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7(Video) Load A3/Ledger paper
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9(Video) Load A4/Letter paper
- 10Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 11Document Jam
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13I cannot print on a wireless (Wi-Fi) network (Windows)
- 14Load Paper in the Multi-purpose Tray (MP Tray)
- 15What is Brother iPrint&Scan?
- 16I cannot install Brother drivers on Debian 10 or later (Linux)
- 17Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 18One or more of my colors are not printing (blank).
- 19My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 20What driver package format is supported by my Linux distribution?
- 21Print the Network Configuration Report
- 22When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 23Correct the Paper Feed to Clear Vertical Lines
- 24Check the Print Alignment from Your Brother Machine
- 25Paper Tray #1 not detected/ Paper Tray #2 not detected
- 26The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 27Easy Scan to E-mail
- 28What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 29My Brother machine could not be found over the network when I installed drivers on my computer.
- 30When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 31Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 32How to identify your Operating System (OS).
- 33Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 34Prevent Smudged Printouts and Paper Jams (Windows®)
- 35Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 36Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 37Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 38No Paper / No Paper Fed
- 39Cover is Open
- 40Transfer faxes to the PC when my machine has a mechanical issue.
- 41I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 42Create a Certificate Signing Request (CSR)
- 43Load Envelopes in Paper Tray #1
- 44Change Memory Receive Options
- 45(Video) Install Ink Cartridges
- 46Print a web page from iPrint&Scan when using an Android™ mobile device.
- 47Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 48High Temperature
- 49Store Incoming Faxes in the Machine's Memory
- 50Confirm that a FAX I sent was received correctly.