FAQs & Troubleshooting
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280 Results
- 1Check the Print Quality
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Replace Ink
- 4(Video) Set up your Brother machine
- 5Clean the Print Head from Your Brother Machine
- 6One or more of my colors are not printing (blank).
- 7(Video) Load A4/Letter paper
- 8Print using only the black ink cartridge when the Color cartridges have run out.
- 9(Video) Install Ink Cartridges
- 10My Brother machine could not be found over the network when I installed drivers on my computer.
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 12(Video) Unpack your Brother machine
- 13Document Jam
- 14Reset Your Brother Machine
- 15Load envelopes
- 16Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 17Setup a Brother machine on a wireless (Wi-Fi) network.
- 18Printing/ Scanning with a mobile device
- 19My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 20My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 21(Video) Connect telephone line and power cords
- 22Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 23The printer status is Offline or Paused.
- 24Paper Jam
- 25I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 26I cannot print using my Brother machine on a wireless network (Mac)
- 27Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 28Change the Print Setting Options When Having Printing Problems
- 29Correct the Paper Feed to Clear Vertical Lines
- 30Save Scanned Data to a Folder as a PDF File
- 31Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 32I cannot find some option in the Printing preferences. (For Windows)
- 33How to identify your Operating System (OS).
- 34Use voice mail on the same line as my Brother machine.
- 35Add your Brother machine with AirPrint (macOS)
- 36Wireless setup is requesting a WPS PIN to complete the setup
- 37Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 38Print both sides of paper or a booklet automatically
- 39I cannot install Brother drivers on Debian 10 or later (Linux)
- 40What driver package format is supported by my Linux distribution?
- 41Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 42Print as a Poster (Windows®)
- 43When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 44After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 45Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 46Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 47The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 48I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 49I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 50I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)