FAQs & Troubleshooting
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MFC-J491DW
280 Results
1.
Check the Print Quality
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
Replace Ink
4.
(Video) Set up your Brother machine
5.
Clean the Print Head from Your Brother Machine
6.
One or more of my colors are not printing (blank).
7.
(Video) Load A4/Letter paper
8.
Print using only the black ink cartridge when the Color cartridges have run out.
9.
(Video) Install Ink Cartridges
10.
My Brother machine could not be found over the network when I installed drivers on my computer.
11.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
12.
(Video) Unpack your Brother machine
13.
Document Jam
14.
Reset Your Brother Machine
15.
Load envelopes
16.
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
17.
Setup a Brother machine on a wireless (Wi-Fi) network.
18.
Printing/ Scanning with a mobile device
19.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
20.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
21.
(Video) Connect telephone line and power cords
22.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
23.
The printer status is Offline or Paused.
24.
Paper Jam
25.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
26.
I cannot print using my Brother machine on a wireless network (Mac)
27.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
28.
Change the Print Setting Options When Having Printing Problems
29.
Correct the Paper Feed to Clear Vertical Lines
30.
Save Scanned Data to a Folder as a PDF File