FAQs & Troubleshooting
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282 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3(Video) Load A4/Letter paper
- 4Paper Jam (With Video Instructions)
- 5I cannot install Brother drivers on Debian 10 or later (Linux)
- 6Connect your Brother machine to your mobile device via a wireless router or access point.
- 7When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 8Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 9Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 10Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 11Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 12After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 13Add your Brother machine with AirPrint (macOS)
- 14Load paper in the paper tray
- 15The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 16Can I print from or scan to Android™ Smartphone?
- 17My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 18I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 19No Paper Fed
- 20I cannot print using my Brother machine on a wireless network (Mac)
- 21How can I use my NFC-enabled mobile device with the Brother NFC-enabled machine?
- 22A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 23Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 24Print a web page from iPrint&Scan when using an Android™ mobile device.
- 25Load photo paper
- 26The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 27High Temperature
- 28The edge of glossy paper is smudged.
- 29The printer status is Offline or Paused.
- 30Improve poor print quality.
- 31Replace Ink
- 32I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 33Scan a document and e-mail it as an attachment (For Macintosh)
- 34I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 35I get a TS error when trying to print on a wireless network.
- 36Sleep
- 37(Video) Install Ink Cartridges
- 38Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 39Combine multiple scanned documents into a single file with PaperPort™
- 40Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 41Cannot Detect Ink Volume
- 42What is Brother iPrint&Scan?
- 43The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 44Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 45Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 46I cannot make borderless prints.
- 47Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 48The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 49Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 50What is the Network Shared printing?