FAQs & Troubleshooting
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MFC-J4620DW
282 Results
1.
(Video) Load A4/Letter paper
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
(Video) Connect telephone line and power cords
4.
(Video) Install Ink Cartridges
5.
Load paper in the paper tray
6.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
7.
(Video) Unpack your Brother machine
8.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
9.
Can I print from and scan to iPhone, iPod touch and iPad?
10.
Delete print jobs from the print queue.
11.
Paper tray not detected/ Paper tray #2 not detected
12.
How to identify your Operating System (OS).
13.
(Video) Load an Envelope (Manual Feed Slot)
14.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
15.
No Ink Cartridge
16.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
17.
Reset the network settings to the factory default.
18.
I still receive the error message "Cover is Open" after I closed the scanner cover. (With Video Instructions)
19.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
20.
Load photo paper
21.
Install Starter Ink
22.
Unable to Print XX or Unable to Initialize XX (With Video Instructions)
23.
Replace Ink
24.
Load an Envelope (Manual Feed Slot)
25.
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
26.
Wireless setup is requesting a WPS PIN to complete the setup
27.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
28.
Enable the Brother machine's network interface.
29.
Scan from the Brother iPrint&Scan application using Windows Phone.
30.
What is Brother iPrint&Scan?