FAQs & Troubleshooting
 |
Popular |
297 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3I still receive the error message "Paper Jam" after I removed the jammed paper.
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 6When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 7Replace Ink
- 8Can I print from and scan to iPhone, iPod touch and iPad?
- 9After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 10Install Starter Ink
- 11I cannot install the printer driver or print in Windows 11.
- 12Paper Jam
- 13Load paper in the paper tray
- 14How do I know which side up my photo paper should be in the tray?
- 15"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 16I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 17I cannot print using my Brother machine on a wireless network (Mac)
- 18Protect your Brother machine against unauthorised access over the network
- 19The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 20Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 21High Temperature
- 22Cannot Detect
- 23Out of Memory
- 24The scanner cover support has come off. (With Video Instructions)
- 25Load envelopes
- 26Cannot Detect Ink Volume
- 27I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 28Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 29What is AirPrint?
- 30How to identify your Operating System (OS).
- 31The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 32Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 33Unable to Print 3X
- 34Low Temperature
- 35Print using only the black ink cartridge when the Color cartridges have run out.
- 36I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 37Clear wide, faded, horizontal lines(banding) appearing on printed documents.
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39Wrong Ink Color
- 40Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 41The LCD displays an error code when I use Web icon (Brother Web Connect).
- 42Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 43Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 44Unable to Scan AX
- 45Unable to Print 7X
- 46Unable to Print 5X
- 47Ink Absorber Full
- 48The edge of glossy paper is smudged.
- 49Change the printer driver settings (Windows/macOS)
- 50Unable to Print XX
