FAQs & Troubleshooting
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386 Results
- 1Replace Belt
- 2Adjust color settings by using the custom setting in the printer driver
- 3Carry out calibration to improve the color density
- 4Reset the network settings to the factory default (video instructions available)
- 5I cannot find some option in the Printing preferences. (For Windows)
- 6Store numbers on my Brother machine for easy dialing from the PC.
- 7Replace Parts
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 10My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 11Replace WT Box
- 12Jam Duplex
- 13Jam Inside
- 14Jam MP Tray
- 15Set up your Brother machine on a wireless network.
- 16What is Brother iPrint&Scan?
- 17Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 18Can I print from or scan to Android™ Smartphone?
- 19Cartridge Error
- 20Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 21Can I print from DOS applications?
- 22Load paper in the paper tray
- 23I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 24What driver package format is supported by my Linux distribution?
- 25I cannot print using my Brother machine on a wireless network (Windows)
- 26I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 27Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 28Download a file from the "Downloads" section and save it to Windows 8 computer.
- 29Nothing shows up on the machine's display after installing additional memory.
- 30The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 31The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 32Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 33How to identify your Operating System (OS).
- 34Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 35How do I know which receive mode to select?
- 36Short Paper
- 37I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 38I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 39I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 40Poor fixing
- 41Jam Rear
- 42Replace Drum
- 43I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 44Reset the network settings to the factory default
- 45Replace Toner
- 46Completely blank or some colors are missing.
- 47Scan a document into PaperPort™ using the TWAIN driver
- 48I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 49Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 50How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)