The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

Pre-Required Procedures (Linux)

Functions supported in the Windows 7 built-in drivers

I installed the LT-400 optional tray. I use letter size paper in Paper Tray #1 and legal size paper in Paper Tray #2 (LT-400). How do I program the Brother machine to select the correct paper tray when copying a legal size document?

My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?

I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?

I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?

The downloaded driver's name is different from my machine's name. (Linux)

Windows 10 Support Information

The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).

I cannot print from my computer via network. (For Windows)

When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?

When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?

I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.

What is the BRAdmin Professional software used for?

I cannot install Brother drivers on Debian 10 or later (Linux)

How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)

I'm using Voice Over Internet Protocol (VoIP) and am having problems sending faxes.

What does "MACHINE ERROR XX" mean?

When I share a FAX/ DCP/ MFC via a Windows® XP PC, the machine prints garbage characters. What can I do?

Configure and use the Scan Key Tool (Linux)

I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)

When I try to send a PC-FAX, the paper is printed out instead of sending the FAX.  (Linux)

Uninstall Scan-key-tool. (Linux)

I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)

I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)

Install the built-in drivers (For Windows 8 and Windows 10)

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

Change or delete a Group stored at a One Touch/Speed Dial.

Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.

The paper is skewed when it's printed.

I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?

How can I clear the "PAPER JAM" or "PRINTER JAM" error message?

I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?

How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?

I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)

I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.

Can I confirm that the FAX was sent correctly?

Can I use non-Brother or third party supplies with the Brother machine?

When trying to print from Mac OS® X the print queue is stopped.

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.

I'm using Macintosh. What is the PreScan option used for?

The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)

My machine prints 2-sided when I select 1-sided printing in the driver (Linux)

I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)

I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)

When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)