FAQs & Troubleshooting
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Popular |
361 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Make my copied images lighter or darker.
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4Jam Inside
- 5Jam Tray 1 / Jam Tray 2
- 6Curled or wavy
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8Gray background
- 9Reset the network settings to the factory default (video instructions).
- 10I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 11White spots or black spots at 3.7 in. (94 mm) intervals
- 12Jam Rear
- 13Faint
- 14Wireless setup is requesting a WPS PIN to complete the setup
- 15Set up your Brother machine on a wireless network.
- 16Printing/ Scanning with a mobile device
- 17When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 18When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 19A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 20I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 21Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 22Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 23Replace Drum
- 24Ghost
- 25I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 26Reduce printing noise
- 27Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 28How to identify your Operating System (OS).
- 29Can I print from or scan to Android™ Smartphone?
- 30What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 31Store numbers on my Brother machine for easy dialing from the computer. (For Windows)
- 32Page skewed
- 33Add your Brother machine with AirPrint (macOS)
- 34Pre-Required Procedures (Linux)
- 35Configure the boot method through the front panel of my Brother machine.
- 36The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 37Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 38Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 39Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 40Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 41I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 42How do I make my faxed documents lighter or darker? (Fax Contrast)
- 43Wrong Paper Size
- 44I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 45Out of Memory
- 46Jam MP Tray
- 47White lines down the page
- 48Install the optional lower tray
- 49"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 50When I try to scan the document, the scanner application crashes. (OS X 10.11)
