FAQs & Troubleshooting
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218 Results
- 1How do I clear the message "Print Unable 32" from the LCD display?
- 2How do I replace the Waste toner box?
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4I cannot print using my Brother machine on a wireless network (Windows)
- 5Adjust color settings by using the custom setting in the printer driver
- 6How do I replace the Belt Unit?
- 7Discover the MAC address of the Brother network card
- 8Change the printer driver settings (Windows/macOS)
- 9The printer status is Offline or Paused.
- 10How to identify your Operating System (OS).
- 11What kind of paper can I use?
- 12Printouts have a curl or wave.
- 13My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 14What driver package format is supported by my Linux distribution?
- 15I cannot print using my Brother machine on a wireless network (Mac)
- 16I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 17I cannot find some option in the Printing preferences. (For Windows)
- 18Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 19Print a web page from iPrint&Scan when using an Android™ mobile device.
- 20Can I use AirPrint with my Brother machine?
- 21Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 22I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 23The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 24I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 25I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 26When I print from Adobe® PhotoShop® with the BR-Script Printer Driver, the dark colors in the document are printed in Black. What can I do?
- 27'Get More Info' option in Windows® 2000 is not working with IPP. What should I do?
- 28How do I repack the printer?
- 29Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 30"JAM DUPLEX" error appears on the LCD. What should I do?
- 31"JAM MP TRAY" error appears on the LCD. What should I do?
- 32Replace the drum unit.
- 33What is the recommended paper?
- 34White spots or hollow print.
- 35The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 36I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 37Protect your Brother machine against unauthorised access over the network
- 38What is Brother iPrint&Scan?
- 39Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 40Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 41Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 42The error message "Print Unable 72" appears on the LCD. What should I do?
- 43I cannot connect to the print server using my web browser. What should I do?
- 44How do I replace the Belt Unit?
- 45How do I replace the Waste toner box?
- 46"JAM REAR" error appears on the LCD. What should I do?
- 47How do I install the Optional Tray Unit?
- 48How do I install additional memory?
- 49Replace the toner cartridge
- 50How do I clear paper jams?