FAQs & Troubleshooting
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262 Results
- 1Replace Drum
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Can I print from or scan to Android™ Smartphone?
- 6Replace Toner
- 7I get a TS error when trying to print on a wireless network.
- 8Adjust the copy density and contrast
- 9Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 10Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12Set up your Brother machine on a wireless network.
- 13Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 14Drum Error (Drum!)
- 15Replace WT (waste toner) Box
- 16Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 17I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 18The downloaded driver's name is different from my machine's name. (Linux)
- 19Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 20Curled or wavy
- 21I cannot print using my Brother machine on a wireless network (Windows)
- 22What is Brother iPrint&Scan?
- 23How to identify your Operating System (OS).
- 24The printer status is Offline or Paused.
- 25What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 26Wrinkle
- 27Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 28Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 29I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 30Carry out calibration to improve the color density
- 31Uneven density appears periodically across the page
- 32Size Error DX or Size Error 2-sided
- 33Print on both sides of the paper (2-sided/duplex Printing).
- 34"Offline" appears on the Status Monitor.
- 35Printing/ Scanning with a mobile device
- 36Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 37The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 38Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 39Locate files scanned with ControlCenter2 (For Macintosh)
- 40Change the printer driver settings (Windows/macOS)
- 41Scan multiple pages into one file instead of each scan being saved as a separate file.
- 42The color of your printouts is not what you expected
- 43Smudges on printed pages (Poor fixing)
- 44Toner scatter or toner stain
- 45Replace Fuser
- 46Clean the drum unit
- 47I cannot save a file downloaded from the Brother support website (For Windows)
- 48Configure and use the Scan to Network feature (For Windows)
- 49Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 50Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?