FAQs & Troubleshooting
![]() |
Popular |
132 Results
- 1The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 2How to identify your Operating System (OS).
- 3The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 4Replace the toner cartridge
- 5Delete print jobs from the print queue.
- 6When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 7Replace the drum unit.
- 8I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 9Install the built-in drivers (For Windows 8 and Windows 10)
- 10The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 11How can I activate/deactivate the Toner Save Mode?
- 12My Brother machine misfeeds paper.
- 13The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 14I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 15What printer driver emulation can be used with the HL-2040/2045 ? Can the HL-2040/2045 be used with a DOS application?
- 16What can happen if the wrong paper is used in your machine.
- 17What is the printable area per page?
- 18I cannot save a file downloaded from the Brother support website (For Windows)
- 19The paper is skewed when it's printed.
- 20Does NC-2200w work with Windows Vista?
- 21When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 22Print on both sides of the paper.
- 23The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 24Can I print from and scan to iPhone, iPod touch and iPad?
- 25The printer prints unexpectedly or it prints garbage.
- 26How can I change the printer settings?
- 27Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 28What kind of paper can I use?
- 29I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 30Printouts have a curl or wave.
- 31What is the recommended paper?
- 32My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 33Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 34I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 35I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 36Open the Control Panel (For Windows)
- 37I cannot print from my computer via USB.
- 38When I print, marks or stains appears on the left, right or both sides of the page. The mark consistently repeats vertically down the printed page. What is the cause of this problem? How can I fix this problem?
- 39Drum Life End Soon
- 40Uninstall the drivers. (Mac OS X 10.5)
- 41What do the LED indications mean?
- 42Printouts are with gray background.
- 43How do I print envelopes from the manual feed slot in Windows® applications?
- 44How do I clear paper jams?
- 45Where do I find the complete User's Guide?
- 46I cannot install the driver when using the Driver Install Tool. (Linux)
- 47I cannot install Brother drivers on Debian 10 or later (Linux)
- 48What driver package format is supported by my Linux distribution?
- 49Cannot print after a Windows 10 update (June 2020)
- 50Paper size settings are unavailable when I print from OpenOffice (Linux)