FAQs & Troubleshooting
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187 Results
- 1Cannot print after a Windows 10 update (June 2020)
- 2Print on both sides of the paper(2-sided/Duplex Printing).
- 3My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4What is Optional Font Package (BS-3000)?
- 5The paper does not feed from MultiPurpose Tray(MP Tray).
- 6Delete print jobs from the print queue.
- 7The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 8I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 9Replace the drum unit.
- 10What driver package format is supported by my Linux distribution?
- 11I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 12Functions supported in the Windows 7 built-in drivers
- 13I cannot print from Mac OS X.
- 14What is Status Monitor and how can I turn it on/off?
- 15JAM REAR
- 16PAPER JAM
- 17What is a "Generic PCL Driver"?
- 18I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 19What can happen if the wrong paper is used in your machine.
- 20How do I install the Lower Tray Unit? (LT-500)
- 21My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 22I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 23I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 24I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 25I cannot print from my computer via network. (For Macintosh)
- 26How do I replace LASER KIT?
- 27What do LCD messages on Display of a control panel mean?
- 28The headers or footers appear when I view my document on the screen but do not show up when I print it.
- 29Where do I find a Parallel or USB interface cable?
- 30The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 31When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 32I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 33I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 34I cannot install the driver when using the Driver Install Tool. (Linux)
- 35I cannot install Brother drivers on Debian 10 or later (Linux)
- 36The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 37The driver installation finished successfully but I cannot print. (Linux)
- 38Print command (cupswrapper) (Linux)
- 39Pre-Required Procedures (Linux)
- 40Open the Control Panel (For Windows)
- 41I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 42Change the printer driver settings (Windows/macOS)
- 43How do I install the Optional Network Board?(Nc-4100h)
- 44DX LEVER ERROR
- 45How can I install the Web BRAdmin on Windows Server 2003?
- 46Uninstall the drivers. (Mac OS X 10.5)
- 47JAM TRAY 1
- 48What kind of memory can I use?
- 49I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 50The BRAdmin Professional software is not able to locate the Brother machine on my network.