FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/hl1850_all.jpg)
HL-1850
200 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Print on both sides of the paper(2-sided/Duplex Printing).
3.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
4.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
5.
How to identify your Operating System (OS).
6.
What kind of paper can I use?
7.
JAM MP TRAY
8.
What is the printable area per page?
9.
Delete print jobs from the print queue.
10.
Change the printer driver settings (Windows/macOS)
11.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
12.
What kind of memory can I use?
13.
Can I print using the IPP protocol on Windows XP?
14.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
15.
The machine does not print anything.
16.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
17.
Can I print from or scan to Android™ Smartphone?
18.
I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
19.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
20.
Printouts have a curl or wave.
21.
Can I use non-Brother or third party supplies with the Brother machine?
22.
When trying to print from Mac OS® X the print queue is stopped.
23.
Paper size settings are unavailable when I print from OpenOffice (Linux)
24.
Where can I get the drivers and utilities that work with Mac OS X 10.6?
25.
I printed documents using the "Booklet printing" option. However, the margins and layout of the document does not look as it should. What can I do?
26.
The paper does not feed from MultiPurpose Tray(MP Tray).
27.
I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
28.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
29.
Uninstall the drivers. (Mac OS X 10.5)
30.
The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)