FAQs & Troubleshooting
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158 Results
- 1How can I change the IP address?
- 2What is the BROWNIE software?
- 3The printer status is Offline or Paused.
- 4I cannot save a file downloaded from the Brother support website (For Windows)
- 5How do I perform a factory reset?
- 6Cannot print after a Windows 10 update (June 2020)
- 7I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 9Can I print from and scan to iPhone, iPod touch and iPad?
- 10My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 11I cannot install Brother drivers on Debian 10 or later (Linux)
- 12The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 13How can I install the necessary driver on a Windows®2000 system using the USB interface?
- 14How do I monitor the status of the printer?
- 15The machine does not print anything.
- 16What kind of paper can I use?
- 17I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 18How do I install additional memory?
- 19When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 20How do I clean the inside of the printer and Drum Unit?
- 21What driver package format is supported by my Linux distribution?
- 22Paper size settings are unavailable when I print from OpenOffice (Linux)
- 23Delete print jobs from the print queue.
- 24What is the difference between the toner cartridge and the drum unit?
- 25I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 26Change the printer driver settings (Windows/macOS)
- 27I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 28The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 29What kind of paper should I avoid?
- 30How can I change the IP address using the ARP and PING commands?
- 31What is a "Generic PCL Driver"?
- 32Uninstall the drivers. (Mac OS X 10.5)
- 33What kind of memory can I use?
- 34I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 35Can I print from DOS applications?
- 36When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 37Can I buy any MICR toner?
- 38Print on envelopes.
- 39My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 40The downloaded driver's name is different from my machine's name. (Linux)
- 41I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 42The driver installation finished successfully but I cannot print. (Linux)
- 43I am unable to print from a client PC to a printer on a print server. (Linux)
- 44I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 45Install the built-in drivers (For Windows 8 and Windows 10)
- 46The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 47I cannot print from my computer via network. (For Macintosh)
- 48Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 49Does NC-2200w work with Windows Vista?
- 50How can I install the necessary driver on a Windows®98/Me PC using the USB interface?