FAQs & Troubleshooting
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337 Results
- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2List of Error Messages for CanvasWorkspace (E##### / N#####)
- 3How to Activate the Calligraphy Kit
- 4E00001 appears on the computer screen.
- 5Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 6ErrS02 appears on the computer screen.
- 7List of Error Messages
- 8The pattern transferred from the Artspira app does not appear on the screen of the machine
- 9List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 10E02004 appears on the computer screen.
- 11Cutting/Drawing by Tracing an Image
- 12E11010 appears on the computer screen.
- 13ErrS04 appears on the computer screen.
- 14Attaching the Material／Peeling Off the Material
- 15N12001 appears on the computer screen.
- 16FC1 files on USB flash drives of optional patterns cannot be imported into CanvasWorkspace.
- 17Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 18Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 19What should I do if the scanned and cut positions are misaligned?
- 20M2513631 appears on the Artspira app screen.
- 21Mat, Cutting Blade and Material Combinations
- 22I registered with CanvasWorkspace, but the email did not arrive.
- 23How to register Your Machine with CanvasWorkspace
- 24How to find the SSID (Network Name) and Network Key (Password)
- 25How to connect my machine to a wireless network using the Setup Wizard
- 26[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
- 27[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
- 28How to disconnect a machine from Artspira using the machine
- 29List of Error Messages for CanvasWorkspace (Others)
- 30ErrS03 appears on the computer screen.
- 31Care and Maintenance (Cleaning the Trimmer Blade)
- 32E12002 appears on the computer screen.
- 33E11008 appears on the computer screen.
- 34E02001 appears on the computer screen.
- 35E00004 appears on the computer screen.
- 36E00002 appears on the computer screen.
- 37How to use Standard Cut Blade Holder and Deep Cut Blade Holder
- 38What file format can be used in CanvasWorkspace?
- 39Instructions for sending patterns created in CanvasWorkspace to the cutting machine for cutting or drawing.
- 40How to create an account for CanvasWorkspace
- 41Scanning a Background Image (Background Scanning).
- 42The material to be cut/drawn or original to be scanned cannot be attached to the mat.
- 43E92001 appears on the Artspira app screen.
- 44M5612301 appears on the Artspira app screen.
- 45How to change the displayed language
- 46The material slips on the mat when a thick or hard material such as chipboard and grayboard is being cut.
- 47Cutting Thicker Materials [Video]
- 48Advanced Functions and Optional Accessories [Video instructions]
- 49Basic Operations [Video instructions]
- 50E11005 appears on the computer screen.
