FAQs & Troubleshooting
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- 1Scanning a Background Image (Background Scanning).
- 2Care and Maintenance (Cleaning the Trimmer Blade)
- 3FC1 files on USB flash drives of optional patterns cannot be imported into CanvasWorkspace.
- 4Mat, Cutting Blade and Material Combinations
- 5Thumbnail of the Cutting Data Is Not Displayed Correctly.
- 6ErrS23 appears on the computer screen.
- 7How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 8N93001 appears on the computer screen.
- 9E11008 appears on the computer screen.
- 10E10003 appears on the computer screen.
- 11Can paper be cut with the thin fabric auto blade (beige)?
- 12Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 13List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 14Can a pattern for the roll feeder be created with CanvasWorkspace(Web)?
- 15E91002 appears on the computer screen.
- 16E00006 appears on the computer screen.
- 17Downloading Optional Design Pattern Collection (My Collection Function)
- 18The Material to be Cut is Not Cleanly Cut with the Roll Feeder.
- 19What should I do if the scanned and cut positions are misaligned?
- 20Data cannot be saved to a USB flash drive
- 21Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 22E12004 appears on the computer screen.
- 23E10005 appears on the computer screen.
- 24How to Activate a Pattern Collection on CanvasWorkspace for PC [Video]
- 25E10004 appears on the computer screen.
- 26When the mat is inserted, the attached material peels off.
- 27ErrS10 appears on the computer screen.
- 28Troubleshooting about the Mat
- 29How to Activate the Calligraphy Kit
- 30E92002 appears on the computer screen.
- 31E10006 appears on the computer screen.
- 32Can different types of material be attached to the same mat for cutting?
- 33How to Use the Roll Feeder Function [Video]
- 34E12002 appears on the computer screen.
- 35E02003 appears on the computer screen.
- 36E01005 appears on the computer screen.
- 37E00005 appears on the computer screen.
- 38Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 39List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 40M3124301 appears on the Artspira app screen.
- 41Loading and Unloading the Mat [Video]
- 42E12003 appears on the computer screen.
- 43E02006 appears on the computer screen.
- 44What is the Difference between "Pen Holder", "Universal Pen Holder" and "Small Barrel Pan Holder"?
- 45Can tape other than masking tape be used to secure materials to the cutting mat?
- 46Can the Cutting mat or Scanning mat for the ScanNCut (CM series) be used in the ScanNCut DX (SDX series)?
- 47How to Use the Printable Sticker Function on CanvasWorkspace for PC [Video]
- 48E03003 appears on the computer screen.
- 49E01006 appears on the computer screen.
- 50Important Notice for using the Foil Transfer Starter Kit