FAQs & Troubleshooting
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94 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 3How to set up the cap frame (PRCF5 / PRCF5AP) [Video instructions]
- 4How to Embroider on Pet Collar. [Video instructions]
- 5How to Embroider on Shoes. [Video instructions]
- 6How to use the the versatile magnetic frame [Video instructions]
- 7How to set up the cap frame. [Video instructions]
- 8How to set up the cap frame driver. [Video instructions]
- 9How to Embroider on Bag. [Video instructions]
- 10How to Embroider on Cap. [Video instructions]
- 11Loops appear on the surface of the fabric when embroidering.
- 12How to Embroider on Clothes. [Video instructions]
- 13How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 14How do I thread the machine? (Threading the upper thread)
- 15"This pattern cannot combine." message appears on the LCD. What does it mean?
- 16"OK to cancel embroidering?" message appears on the LCD. What does it mean?
- 17Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 18Maintenance (Cleaning the bobbin case) [ Video ]
- 19"Stop while needle bar case transferring." message appears on the LCD. What does it mean?
- 20"Needle bar case position error" message appears on the LCD. What does it mean?
- 21"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 22"Includes a special pattern that cannot be saved to external memory. Save the pattern in the machine’s memory." message appears on the LCD. What does it mean?
- 23"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 24"Please set up the "Thread antenna"" message appears on the LCD. What does it mean?
- 25"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?
- 26The machine is noisy while embroidering.
- 27The bobbin thread breaks.
- 28"This pattern cannot be used." message appears on the LCD. What does it mean?
- 29"No more patterns can be added to this combination." message appears on the LCD. What does it mean?
- 30"Check upper and bobbin thread." message appears on the LCD. What does it mean?
- 31How do I adjust the tension of the bobbin thread ?
- 32"The pattern combination is too large for the extra large embroidery frame. If you plan to add more patterns, rotate the pattern combination." message appears on the LCD. What does it mean?
- 33"Impossible to set the start & the end points." message appears on the LCD. What does it mean?
- 34"Go to Embroidering Screen and press the unlock key." message appears on the LCD. What does it mean?
- 35How do I delete short stitches ?
- 36Nothing happens, even if the LCD display is pressed.
- 37"This file exceeds the data capacity and cannot be used. Use a suitable size file." message appears on the LCD. What does it mean?
- 38"This embroidery card cannot be used. Unusable cards include, cards licensed for sale in other countries, no embroidery pattern, etc." message appears on the LCD. What does it mean?
- 39"There is a pattern included that cannot be saved to USB media/computer. Save the pattern in the machine's memory." message appears on the LCD. What does it mean?
- 40"The USB media was changed. Do not change the USB media while it is being read." message appears on the LCD. What does it mean?
- 41"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 42Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 43How do I attach or remove the embroidery frame ?
- 44How do I change the needle?
- 45"OK to delete the selected picture?" message appears on the LCD. What does it mean?
- 46Maintenance (Oiling the machine)
- 47Maintenance (Cleaning the bobbin case)
- 48"The USB media is write-protected so the data cannot be deleted. Cancel the write-protection before trying to delete the data." message appears on the LCD. What does it mean?
- 49"Not enough space. Delete some patterns or use a different USB media." message appears on the LCD. What does it mean?
- 50How do I install a bobbin into the machine?
