FAQs & Troubleshooting
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99 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 3How to Embroider on Pet Collar. [Video instructions]
- 4How to set up the cap frame. [Video instructions]
- 5How to Embroider on Bag. [Video instructions]
- 6How to Embroider on Shoes. [Video instructions]
- 7Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 8How to use the the versatile magnetic frame [Video instructions]
- 9Maintenance (Cleaning the bobbin case) [ Video ]
- 10How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 11How to Embroider on Clothes. [Video instructions]
- 12How to Embroider on Cap. [Video instructions]
- 13How do I attach Iron-On Stabilizer (Backing) to Fabric ?
- 14How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 15Why does the upper thread keep breaking?
- 16How do I adjust the tension of the upper thread ?
- 17Maintenance (Oiling the machine)
- 18How to use the Round frame (PRPRFK1) [Video instructions]
- 19How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 20"Includes a special pattern that cannot be saved to external memory. Save the pattern in the machine’s memory." message appears on the LCD. What does it mean?
- 21Loops appear on the surface of the fabric when embroidering.
- 22The bobbin thread breaks.
- 23"This file exceeds the data capacity and cannot be used. Use a suitable size file." message appears on the LCD. What does it mean?
- 24"This editing function cannot be used when the pattern is out of the red outline. Use this function after moving the pattern." message appears on the LCD. What does it mean?
- 25"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 26How do I attach or remove the embroidery frame ?
- 27How do I adjust the tension of the bobbin thread ?
- 28How to set up the cap frame driver. [Video instructions]
- 29"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 30How do I delete short stitches ?
- 31"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 32"This pattern cannot be used since it exceeds the data capacity." message appears on the LCD. What does it mean?
- 33"Press the unlock key to unlock the machine." message appears on the LCD. What does it mean?
- 34How do I restart embroidering when the thread breaks or the bobbin thread runs out while embroidering?
- 35How do I wind the bobbin?
- 36Maintenance (Cleaning the bobbin case)
- 37Maintenance (Cleaning around the needle plate)
- 38Maintenance (Clean the hook)
- 39"Picker error" message appears on the LCD. What does it mean?
- 40"Inappropriate needle stop position" message appears on the LCD. What does it mean?
- 41How do I thread the machine? (Threading the upper thread)
- 42How do I install a bobbin into the machine?
- 43There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 44"Impossible to set the start & the end points." message appears on the LCD. What does it mean?
- 45"Please make sure the PC is connected to the machine via the USB cable to run the Link application." message appears on the LCD. What does it mean?
- 46"Please set up the "Thread antenna"" message appears on the LCD. What does it mean?
- 47How do I check the thread tension ?
- 48Nothing happens, even if the LCD display is pressed.
- 49Although the thread is not broken, a broken thread error occurs and the machine stops.
- 50"This pattern cannot be used." message appears on the LCD. What does it mean?
