FAQs & Troubleshooting
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240 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to adjust the thread tension
- 3Fabric puckers
- 4Tips for sewing lightweight (thin) fabrics
- 5Stitches are skipped
- 6Combination of fabric, thread and needle
- 7Basic procedure to sew stitches
- 8Using the embroidery needle plate cover
- 9Tips for sewing thick fabrics
- 10How to use the Multi-purpose Screwdriver. [ Position “2” ]
- 11How to use the Multi-purpose Screwdriver.
- 12How do I hoop the fabric in the embroidery frame?
- 13How do I adjust thread tension for embroidering?
- 14How do I Play the Tutorial Video?
- 15How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 16The App shows the message "The embroidery frame cannot be detected."
- 17The App shows the message "No Supported Machines Found".
- 18The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 19The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 20How do I Play the MPEG-4 (MP4) Videos?
- 21How to embroider an appliqué pattern [Video instructions]
- 22About the threads and the bobbin case when embroidering
- 23How to use the Multi-purpose Screwdriver. [ Position “1” ]
- 24Machine does not start to sew.
- 25How do I adjust the presser foot pressure?
- 26Cannot thread the needle.
- 27How do I pull up the bobbin thread?
- 28The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 29Upper thread breaks.
- 30Fabric does not feed through the machine.
- 31The fabric feeds in the opposite direction.
- 32The handwheel feels sluggish when it is turned.
- 33The App shows the message "The calibration sheet cannot be detected."
- 34How do I adjust a stitch width or length?
- 35How to use the Candlewicking Foot. (Optional accessory : SA193 / F068) [Video instructions]
- 36How to use the Non Stick Foot. (Optional accessory : SA114 / F007N, SA122 / F008N) [Video instructions]
- 37How to use the Picot Foot. (Optional accessory : SA164 / F039N, SA149 / F029N) [Video instructions]
- 38How to use the Narrow Hemmer Foot. (Optional accessory : SA126 / F002N, SA127 / F003N) [Video instructions]
- 39How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 40How to use the sewing guide function.
- 41Needle breaks.
- 42The needle contacts the needle plate.
- 43How to Change Embroidering Order (My Connection) [Video]
- 44How to use the Ruffler Foot. (Optional accessory : SA565/ F078) [Video instructions]
- 45How do I retrieve the embroidery pattern from the machine’s memory?
- 46How to use the Straight Stitch Foot. (Optional accessory : SA167 / F042N, SA108 / F011N) [Video instructions]
- 47How to use the Concealed Zipper Foot. (Optional accessory : SA128 / F004N) [Video instructions]
- 48How to use the 1/4 inch Piecing Foot. (Optional accessory : SA125 / F001N, SA185 / F057) [Video instructions]
- 49How do I remove or attach the presser foot holder?
- 50How to use the Ruler Foot for High Shank (Optional accessory : SA218 / F088 / F088AP) [Video instructions]