FAQs & Troubleshooting
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Innov-is XJ1
237 Results
1.
Tutorial videos on how to use the machine [Video instructions]
2.
Tips for sewing thin fabrics
3.
Tips for sewing thick fabrics
4.
Fabric puckers
5.
The App shows the message "No Supported Machines Found".
6.
How to use the Multi-purpose Screwdriver. [ Position “2” ]
7.
How do I adjust the presser foot pressure?
8.
About the threads and the bobbin case when embroidering
9.
Stitches are skipped
10.
How do I Play the MPEG-4 (MP4) Videos?
11.
How to embroider an appliqué pattern [Video instructions]
12.
The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
13.
How do I hoop the fabric in the embroidery frame?
14.
Using the embroidery needle plate cover
15.
The handwheel feels sluggish when it is turned.
16.
Upper thread breaks.
17.
The App shows the message "The embroidery frame cannot be detected."
18.
Basic procedure to sew stitches
19.
How to use the Bi-level Foot. (Optional accessory : SA103/F081, SA104/F082) [Video instructions]
20.
Fabric does not feed through the machine.
21.
How do I pull up the bobbin thread?
22.
How to use the stitch pattern explanation function.
23.
Loops appear on the surface of the fabric when embroidering
24.
The stitch is not sewn correctly
25.
How do I retrieve the embroidery pattern from the machine’s memory?
26.
How do I get a lens calibration sheet?
27.
The fabric feeds in the opposite direction.
28.
How to use the Couching foot. (Optional accessory : SA199 / F072, SA199V / F073) [Video instructions]
29.
How to use the Non Stick Foot. (Optional accessory : SA114 / F007N, SA122 / F008N) [Video instructions]
30.
What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]