FAQs & Troubleshooting
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64 Results
- 1Load Documents
- 2What is Brother iPrint&Scan?
- 3Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 4The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 5Use the Output Guide
- 6Reset Your Brother Machine
- 7Set Up the Brother Machine Using Remote Setup (Windows)
- 8Download a file from the "Downloads" section and save it to Windows 8 computer.
- 9Clean the Scanner and Rollers
- 10(Video) Clean the Scanner and Rollers
- 11Your Scanner Cannot Be Detected on the Network During Installation
- 12I cannot save a file downloaded from the Brother support website (For Windows)
- 13Acceptable Documents
- 14If You Cannot Complete the Wireless Network Setup Configuration
- 15Access Web Based Management
- 16Calibrate Your Brother Machine
- 17Uninstall the Brother Software and Drivers (Windows)
- 18When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
- 19Set Up the Brother Machine Using Remote Setup (Mac)
- 20Check the Network Name (SSID) that your machine is connected to.
- 21(Video) Calibrate Your Brother Machine
- 22Where can I download Brother iPrint&Scan application for Mac?
- 23Scan a document longer than 37.5 cm (14.76 inches).
- 24Open the Control Panel (For Windows)
- 25How to identify your Operating System (OS).
- 26Check the IP Address of Network Devices
- 27Error and Maintenance Indications
- 28What is the default password for my Brother machine?
- 29I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 30Command List of brscan. (Linux)
- 31Uninstall Scan-key-tool. (Linux)
- 32Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 33Your Brother Machine Cannot Scan over the Network
- 34Change the General Settings Using Remote Setup
- 35Important points you need to confirm before configuring your Brother machine for a wireless network.
- 36What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 37Uninstall the drivers. (macOS 13 or greater)
- 38Uninstall the drivers. (macOS 10.14 - macOS 12)
- 39I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 40I cannot install Brother drivers on Debian 10 or later (Linux)
- 41Configure the Scan to Email Feature (Linux)
- 42What driver package format is supported by my Linux distribution?
- 43Scan using XSane or GIMP (Linux)
- 44Change the brscan5 scan settings using XSane (Linux)
- 45Delete a network scanner entry. (Linux)
- 46Important points for specifying the scan area (Linux)
- 47Uninstall the scanner driver. (Linux)
- 48What is Remote Setup?
- 49Install your Brother machine's software from Full Driver Package. (Windows)
- 50Update the Driver or Firmware for your Brother machine