Access Web Based Management

Load Non-standard Size Document

Scanning and Other Problems

Use the Output Guide

(Video) Clean the Scanner and Rollers

I cannot save a file downloaded from the Brother support website (For Windows)

Acceptable Documents

Load Standard Size Document

Load Documents

Error and Maintenance Indications

How to identify your Operating System (OS).

Your Scanner Cannot Be Detected on the Network During Installation

I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.

The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.

Check the IP Address of Network Devices

Clean the Scanner and Rollers

Load a Plastic Card

What is Brother iPrint&Scan?

(Video) Calibrate Your Brother Machine

Download a file from the "Downloads" section and save it to Windows 8 computer.

Uninstall the drivers. (macOS 10.14 - macOS 12)

Where can I download Brother iPrint&Scan application for Mac?

Install your Brother machine's software from Full Driver Package. (Windows)

Set Up the Brother Machine Using Remote Setup (Mac)

Calibrate Your Brother Machine

What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?

Uninstall the Brother Software and Drivers (Windows)

What is Power PDF?

I cannot install Brother drivers on Debian 10 or later (Linux)

What driver package format is supported by my Linux distribution?

Scan using XSane or GIMP (Linux)

Update your machine's firmware using Brother iPrint&Scan (Android/iOS)

Check the firmware version.

Reset Your Brother Machine

What is the default password for my Brother machine?

Your Brother Machine Cannot Scan over the Network

Open the Control Panel (For Windows)

Scan a document using Brother iPrint&Scan. (Windows, macOS)

If You Cannot Complete the Wireless Network Setup Configuration

Uninstall the drivers. (macOS 13 or greater)

The scanning speed is slow when scanning from my machine. (Windows)

When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.

If You Want to Check that Your Network Devices are Working Correctly

Change the General Settings Using Remote Setup

Scan a document longer than 37.5 cm (14.76 inches).

Discover the MAC address of the Brother network card.

Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater

I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)

Configure the Scan to Email Feature (Linux)