FAQs & Troubleshooting
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66 Results
- 1The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 2What is Brother iPrint&Scan?
- 3Use the Output Guide
- 4Document Jam
- 5When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
- 6Load Non-standard Size Document
- 7Load a Plastic Card
- 8Load Standard Size Document
- 9Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 10(Video) Clean the Scanner and Rollers
- 11Access Web Based Management
- 12Scanning and Other Problems
- 13Load Documents
- 14How to identify your Operating System (OS).
- 15What is Remote Setup?
- 16Scanning with a mobile device
- 17I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 18I cannot install Brother drivers on Debian 10 or later (Linux)
- 19Your Scanner Cannot Be Detected on the Network During Installation
- 20I cannot save a file downloaded from the Brother support website (For Windows)
- 21Check the firmware version.
- 22(Video) Calibrate Your Brother Machine
- 23Update the Driver or Firmware for your Brother machine
- 24Change the General Settings Using Remote Setup
- 25Download a file from the "Downloads" section and save it to Windows 8 computer.
- 26I do not have or lost the black and white calibration sheet.
- 27Reset Your Brother Machine
- 28Check the IP Address of Network Devices
- 29The scanning speed is slow when scanning from my machine. (Windows)
- 30Uninstall the scanner driver. (Linux)
- 31Important points you need to confirm before configuring your Brother machine for a wireless network.
- 32Uninstall the Brother Software and Drivers (Windows)
- 33I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 34What driver package format is supported by my Linux distribution?
- 35Delete a network scanner entry. (Linux)
- 36Important points for specifying the scan area (Linux)
- 37Uninstall Scan-key-tool. (Linux)
- 38Clean the Scanner and Rollers
- 39Acceptable Documents
- 40Scan using XSane or GIMP (Linux)
- 41Install your Brother machine's software from Full Driver Package. (Windows)
- 42Set Up the Brother Machine Using Remote Setup (Windows)
- 43Calibrate Your Brother Machine
- 44What is Power PDF?
- 45What is the default password for my Brother machine?
- 46I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 47Configure the Scan to Email Feature (Linux)
- 48Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 49Set Up the Brother Machine Using Remote Setup (Mac)
- 50Check the Network Name (SSID) that your machine is connected to.