FAQs & Troubleshooting
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65 Results
- 1The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 2Document Jam
- 3Access Web Based Management
- 4Scanning and Other Problems
- 5Error and Maintenance Indications
- 6What is Brother iPrint&Scan?
- 7When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
- 8Use the Output Guide
- 9Your Scanner Cannot Be Detected on the Network During Installation
- 10How to identify your Operating System (OS).
- 11Load Documents
- 12Check the IP Address of Network Devices
- 13Load Standard Size Document
- 14Set Up the Brother Machine Using Remote Setup (Mac)
- 15Set Up the Brother Machine Using Remote Setup (Windows)
- 16I cannot save a file downloaded from the Brother support website (For Windows)
- 17(Video) Clean the Scanner and Rollers
- 18If You Cannot Complete the Wireless Network Setup Configuration
- 19Load Non-standard Size Document
- 20Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 21Download a file from the "Downloads" section and save it to Windows 8 computer.
- 22Acceptable Documents
- 23Calibrate Your Brother Machine
- 24I do not have or lost the black and white calibration sheet.
- 25The scanning speed is slow when scanning from my machine. (Windows)
- 26I cannot install Brother drivers on Debian 10 or later (Linux)
- 27What driver package format is supported by my Linux distribution?
- 28Where can I download Brother iPrint&Scan application for Mac?
- 29What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 30Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 31Clean the Scanner and Rollers
- 32I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 33Reset Your Brother Machine
- 34Reset Network Settings on the Machine
- 35Uninstall the Brother Software and Drivers (Windows)
- 36What is the default password for my Brother machine?
- 37Important points for specifying the scan area (Linux)
- 38Install your Brother machine's software from Full Driver Package. (Windows)
- 39Change the General Settings Using Remote Setup
- 40Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 41Scan using XSane or GIMP (Linux)
- 42(Video) Calibrate Your Brother Machine
- 43Uninstall Scan-key-tool. (Linux)
- 44If You Want to Check that Your Network Devices are Working Correctly
- 45Important points you need to confirm before configuring your Brother machine for a wireless network.
- 46Configure the Scan to Email Feature (Linux)
- 47Uninstall the scanner driver. (Linux)
- 48Your Brother Machine Cannot Scan over the Network
- 49Open the Control Panel (For Windows)
- 50Check the Serial Number