FAQs & Troubleshooting
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DS-940DW
65 Results
1.
The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
2.
Document Jam
3.
Access Web Based Management
4.
Scanning and Other Problems
5.
Error and Maintenance Indications
6.
What is Brother iPrint&Scan?
7.
When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
8.
Use the Output Guide
9.
Your Scanner Cannot Be Detected on the Network During Installation
10.
How to identify your Operating System (OS).
11.
Load Documents
12.
Check the IP Address of Network Devices
13.
Load Standard Size Document
14.
Set Up the Brother Machine Using Remote Setup (Mac)
15.
Set Up the Brother Machine Using Remote Setup (Windows)
16.
I cannot save a file downloaded from the Brother support website (For Windows)
17.
(Video) Clean the Scanner and Rollers
18.
If You Cannot Complete the Wireless Network Setup Configuration
19.
Load Non-standard Size Document
20.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
21.
Download a file from the "Downloads" section and save it to Windows 8 computer.
22.
Acceptable Documents
23.
Calibrate Your Brother Machine
24.
I do not have or lost the black and white calibration sheet.
25.
The scanning speed is slow when scanning from my machine. (Windows)
26.
I cannot install Brother drivers on Debian 10 or later (Linux)
27.
What driver package format is supported by my Linux distribution?
28.
Where can I download Brother iPrint&Scan application for Mac?
29.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
30.
Scan a document using Brother iPrint&Scan. (Windows, macOS)