FAQs & Troubleshooting
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184 Results
- 1I cannot print using FLe tape and get an error message.
- 2Where can I find the IP addresses of my computer and the printer?
- 3Installing the software
- 4Using the Communication Settings (for Windows)
- 5How do I connect my printer via Wi-Fi®?
- 6I cannot print using a HSe cassette.
- 7How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 8Where can I download the latest P-touch Editor for Mac?
- 9When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 10P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 11When I search for devices using Mobile Cable Label Tool, Brother iPrint&Label or Mac, the printer cannot be detected.
- 12How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 13How to create serialized tubes / labels
- 14I cannot print after updating the firmware or font data.
- 15Attaching the Keyboard LCD Unit
- 16Where can I find the printer's network settings, such as IP address?
- 17I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 18I cannot establish a connection using Wireless Direct.
- 19Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
- 20Where can I find my Brother printer's serial number?
- 21How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 22Can I set the printer to turn on its wireless LAN settings when I turn on the printer?
- 23Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 24How to insert a tape cassette
- 25How to identify your Operating System (OS) for Windows or Mac
- 26(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 27The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 28When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 29I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 30What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 31How do I print multiple lines and how many lines can I print?
- 32Printing is not possible. (P-touch Editor5.3 for Mac)
- 33(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 34My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 35How to open the Devices and Printers window
- 36What is P-touch Library?
- 37I cannot connect my machine to the wireless network.
- 38How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 39Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 40Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 41Where can I download Brother iPrint&Label? (iPrint&Label)
- 42How to charge the rechargeable Li-ion battery
- 43How do I transfer label templates with P-touch Transfer Express?
- 44How to install the rechargeable Li-ion battery (optional)
- 45How do I clean / maintain my printer?
- 46(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 47How can I use the Sequential Numbering function? (P-touch Editor 5.1 for Mac)
- 48Can my printer use TZ/TZe tapes?
- 49How to install Brother software on a computer not connected to the Internet
- 50Can I apply device setting changes to another printer?