FAQs & Troubleshooting
Popular |
PT-D800W
184 Results
1.
When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
2.
How to insert a tape cassette
3.
Where can I find the IP addresses of my computer and the printer?
4.
How do I connect my printer via Wi-Fi®?
5.
When I search for devices using Mobile Cable Label Tool, Brother iPrint&Label or Mac, the printer cannot be detected.
6.
Where can I download the latest P-touch Editor for Mac?
7.
I cannot establish a connection using Wireless Direct.
8.
How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
9.
I cannot print using a HSe cassette.
10.
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
11.
Changing your printer’s network settings (IP address, Subnet mask and Gateway) using the BRAdmin Light utility
12.
Where can I find the printer's network settings, such as IP address?
13.
How to install the rechargeable Li-ion battery (optional)
14.
The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
15.
How to create serialized tubes / labels
16.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
17.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
18.
Can I use the app with my iPad? (iPrint&Label)
19.
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
20.
Printing is not possible. (P-touch Editor5.3 for Mac)
21.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
22.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
23.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
24.
Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
25.
Which label printers are compatible with iPrint&Label? (iPrint&Label)
26.
When I print a long label or many labels continuously, printing suddenly stops.
27.
Using Cable Label Tool
28.
I cannot save a file downloaded from the Brother support website (For Windows)
29.
What Android™ mobile application can I use?
30.
What iOS mobile application can I use?