FAQs & Troubleshooting
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79 Results
- 1Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 2How do I adjust the tape margin?
- 3How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 4How do I print vertically?
- 5How to identify your Operating System (OS) for Windows or Mac
- 6How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 7How do I create name badges by joining "First Name" and "Last Name" fields together?
- 8Can my printer use TZ/TZe tapes?
- 9How to open the Devices and Printers window
- 10The display of the P-touch is in French, not in English. How can I change the language?
- 11How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 12My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 13How to use a 9/64" (3.5 mm) wide tape
- 14"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 15Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 16The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 17What is the difference between the Auto Format command and the Apply Layout Style command?
- 18When I try to use the database function, an application error occurs.
- 19How to use the Sequential Numbering function
- 20How can I use the Sequential Numbering function? (P-touch Editor 5.0 for Mac)
- 21The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 22I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 23I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 24How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 25What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 26I connected multiple printers of the same model to one computer but can only print from one of them.
- 27How to delete the registry information and files related to the printer driver
- 28How to use the Numbering function (P-touch Editor 5.x for Windows)
- 29How do I center text on the label? (P-touch Editor for Mac)
- 30I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 31Where can I find my Brother printer's serial number?
- 32The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 33How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 34How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 35The tape got jammed or stuck in the printer.
- 36I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 37Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 38The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 39Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 40I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 41The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 42How do I uninstall the printer driver?
- 43Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 44What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 45The top and base layers of the laminated tape are misaligned.
- 46How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 47How do I print vertical text? (P-touch Editor 5.x for Windows)
- 48How do I print vertical text? (P-touch Editor 5.0 for Windows)
- 49How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 50How do I create a label using a template? (P-touch Editor 5.x for Windows)