FAQs & Troubleshooting
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79 Results
- 1How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 2Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 3I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 4How to identify your Operating System (OS) for Windows or Mac
- 5My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 6How to open the Devices and Printers window
- 7When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 8The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
- 9"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 10Printing is not possible. (USB connection)
- 11Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 12The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 13The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 14The top and base layers of the laminated tape are misaligned.
- 15How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 16How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 17When I try to use the database function, an application error occurs.
- 18How to use the Numbering function (P-touch Editor 5.x for Windows)
- 19How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 20Where can I find my Brother printer's serial number?
- 21Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 22What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 23When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 24How can I use the Sequential Numbering Feature? (P-touch Editor 3.2 for Mac)
- 25How to make a label with a barcode (P-touch Editor 5.0 for Mac)
- 26How do I adjust the tape margin?
- 27While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 28I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 29Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 30The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 31I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 32How do I uninstall the printer driver?
- 33How to delete the registry information and files related to the printer driver
- 34How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 35How do I print the inserted image maintaining its original size?
- 36How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 37How do I use a template? (P-touch Editor 5.0 for Mac)
- 38The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 39I cannot find the template files. (P-touch Editor 3.x for Mac)
- 40I want to print without excess tape before the label.
- 41I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 42How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 43How do I print vertical text? (P-touch Editor 5.x for Windows)
- 44How do I print vertical text? (P-touch Editor 5.0 for Windows)
- 45How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 46How can I make vertical labels? (P-touch Editor 5.0 for Mac)
- 47How do I create an ID label using a template? (P-touch Editor 5.x for Windows)
- 48Can my printer use TZ/TZe tapes?
- 49The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 50How to create a barcode from two data fields (P-touch Editor 5.x for Windows)