FAQs & Troubleshooting
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PT-2610
79 Results
1.
Printing is not possible. (USB connection)
2.
The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
3.
While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
4.
Where can I find my Brother printer's serial number?
5.
How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
6.
I cannot find the template files. (P-touch Editor 3.x for Mac)
7.
How to identify your Operating System (OS) for Windows or Mac
8.
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
9.
The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
10.
"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
11.
How do I uninstall the printer driver?
12.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
13.
When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
14.
The driver downloaded from the website cannot be installed.
15.
During installation, the Next button cannot be selected, or the status bar never finishes.
16.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
17.
When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
18.
How to open the Devices and Printers window
19.
The tape got jammed or stuck in the printer.
20.
I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
21.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
22.
How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
23.
The display of the P-touch is in French, not in English. How can I change the language?
24.
How to use a 9/64" (3.5 mm) wide tape
25.
How do I adjust the tape margin?
26.
How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
27.
Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
28.
The printing date/time is not printed. (P-touch Editor 5.x for Windows)
29.
How do I create a label using a template? (P-touch Editor 5.0 for Windows)
30.
Is data created in other applications compatible with P-touch Editor 5.0 for Mac?