FAQs & Troubleshooting
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88 Results
- 1How do I create and transfer templates? (for Mac)
- 2Where can I download the latest P-touch Editor for Mac?
- 3I cannot save a file downloaded from the Brother support website (For Windows)
- 4I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 5I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 6Printing is not possible. (USB connection)
- 7This printer is not detected when establishing a Bluetooth® connection.
- 8How do I connect the printer to my computer via Wi-Fi®?
- 9How do I transfer label templates with P-touch Transfer Express?
- 10When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 11My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 12The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 13Where can I find my Brother printer's serial number?
- 14How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
- 15(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 16How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.8 or later)
- 17How to identify your Operating System (OS) for Windows or Mac
- 18What is the Label List? (P-touch Editor 5.x for Windows)
- 19When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 20I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 21Uninstalling the printer driver (Linux®)
- 22How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 23How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 24What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 25(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 26A security warning appears when accessing Web Based Management via HTTPS.
- 27Installing the CUPS wrapper/LPR printer driver (Linux®)
- 28Some of the print options in OpenOffice do not work. (Linux®)
- 29How to install Brother software on a computer not connected to the Internet
- 30How to open the Devices and Printers window
- 31How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 32This printer is not detected when establishing a Wi-Fi® connection.
- 33What iOS mobile application can I use?
- 34(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 35Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 36How to charge the rechargeable Li-ion battery
- 37The printer does not turn on, so I cannot print.
- 38Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 39Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 40How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 41There is no data registered in the P-touch library. (P-touch Editor 5.x for Windows)
- 42How to identify the printer's firmware version
- 43Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 44How to delete the registry information and files related to the printer driver
- 45How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 46What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 47(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 48Installing a CA certificate
- 49Printing from an Android™ device
- 50How do I connect the printer and my mobile device via Bluetooth®?