FAQs & Troubleshooting
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151 Results
- 1Can I print in monochrome if one of the color toners run out?
- 2I cannot install Brother drivers on Debian 10 or later (Linux)
- 3The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 4Install the Brother Mobile Connect application (for mobile device)
- 5What is the default password for my Brother machine?
- 6I cannot print using my Brother machine on a wired network (Windows/macOS)
- 7Enable the Brother machine's network interface.
- 8The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 9I cannot print full-page photos or images using Email Print.
- 10I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 11Check the remaining ink or toner level (Linux)
- 12The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 13Wrong Toner Cartridge
- 14I cannot print on a wireless (Wi-Fi) network (Windows)
- 15Use Universal Print (Windows)
- 16Export an address book and import it to another machine
- 17How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 18I cannot save a file downloaded from the Brother support website (For Windows)
- 19Too Many Trays
- 20Discover the MAC address of the Brother network card
- 21Unusable Device
- 22My Brother machine has no power.
- 23Cooling Down
- 24Replace the Drum Unit
- 25Replace the Toner Cartridge
- 26I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 27I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 28I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 29The downloaded driver's name is different from my machine's name. (Linux)
- 30I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 31Document is Jammed under the Document Cover
- 32Can I send a print job to multiple machine email addresses using Email Print?
- 33Cannot print after a Windows 10 update (June 2020)
- 34My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 35Delete a network scanner entry. (Linux)
- 36Important points for specifying the scan area (Linux)
- 37I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 38To install the printer driver easily using a tool. (Linux)
- 39Set Telephone Line Compatibility for Interference and VoIP Systems
- 40I cannot print on a wireless (Wi-Fi) network (Mac)
- 41Protect your Brother machine against unauthorised access over the network
- 42I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 43The color of your printouts is not what you expected
- 44I cannot connect my machine to a Windows 11 computer via USB.
- 45Configure and use the Scan Key Tool (Linux)
- 46What driver package format is supported by my Linux distribution?
- 47When I print images, the quality is not good (Linux)
- 48When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 49I installed scan-key-tool, but it does not work. (Linux)
- 50Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)