FAQs & Troubleshooting
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- 1Tutorial videos on how to use the machine [Video instructions]
- 2Tips for sewing thin fabrics
- 3Tips for sewing thick fabrics
- 4Fabric puckers
- 5The App shows the message "No Supported Machines Found".
- 6How to use the Multi-purpose Screwdriver. [ Position “2” ]
- 7How do I adjust the presser foot pressure?
- 8About the threads and the bobbin case when embroidering
- 9Stitches are skipped
- 10How do I Play the MPEG-4 (MP4) Videos?
- 11How to embroider an appliqué pattern [Video instructions]
- 12The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 13How do I hoop the fabric in the embroidery frame?
- 14Using the embroidery needle plate cover
- 15The handwheel feels sluggish when it is turned.
- 16Upper thread breaks.
- 17The App shows the message "The embroidery frame cannot be detected."
- 18Basic procedure to sew stitches
- 19How to use the Bi-level Foot. (Optional accessory : SA103/F081, SA104/F082) [Video instructions]
- 20Fabric does not feed through the machine.
- 21How do I pull up the bobbin thread?
- 22How to use the stitch pattern explanation function.
- 23Loops appear on the surface of the fabric when embroidering
- 24The stitch is not sewn correctly
- 25How do I retrieve the embroidery pattern from the machine’s memory?
- 26How do I get a lens calibration sheet?
- 27The fabric feeds in the opposite direction.
- 28How to use the Couching foot. (Optional accessory : SA199 / F072, SA199V / F073) [Video instructions]
- 29How to use the Non Stick Foot. (Optional accessory : SA114 / F007N, SA122 / F008N) [Video instructions]
- 30What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
- 31Introducing Brother My Design Snap application
- 32Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 33The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 34How to use the Multi-purpose Screwdriver. [ Position “1” ]
- 35How to use the Open Toe Foot. (Optional accessory : SA186 / F060, SA146 / F026N, SA147 / F027N) [Video instructions]
- 36How to use the Narrow Hemmer Foot. (Optional accessory : SA126 / F002N, SA127 / F003N) [Video instructions]
- 37How to use the Edge Joining Foot. (Optional accessory : SA184 / F056) [Video instructions]
- 38How to use the Blind Stitch Foot. (Optional accessory : SA133 / F017N, SA134 / F018N) [Video instructions]
- 39How to use the 1/4 inch Piecing Foot. (Optional accessory : SA125 / F001N, SA185 / F057) [Video instructions]
- 40How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 41How to use the sewing guide function.
- 42The needle contacts the needle plate.
- 43How to adjust the thread tension
- 44How to use the Multi-purpose Screwdriver.
- 45The App shows the message "Connection to the machine failed. Please reestablish the connection between the device and the machine."
- 46A broken needle has fallen into the machine.
- 47How to use the Stitch Guide Foot. (Optional accessory : SA160 / F035N) [Video instructions]
- 48How to use the Side Cutter. (Optional accessory : SA177 / F054) [Video instructions]
- 49How to use the Roller Foot. (Optional accessory : SA190 / F066) [Video instructions]
- 50How to use the Walking Foot. (Optional accessory : SA140 / F033N, SA107 / F034N, SA169 / F050N, SA188 / F062, SA132 / F016N) [Video instructions]