FAQs & Troubleshooting
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299 Results
- 1Downloading Optional Design Pattern Collection
- 2Mat and Material Combinations
- 3Mat and Cutting Blade Combinations
- 4About Blade Extension, Cutting Pressure and Mat
- 5What should I do if the scanned and cut positions are misaligned?
- 6The mat is fed in at an angle and is not fed during cutting / drawing.
- 7Scanning a Background Image (Background Scanning).
- 8List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 9Adjusting the Blade Extension
- 10E12003 appears on the computer screen.
- 11If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 12List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 13Can rough material be cut?
- 14The material to be cut/drawn or original to be scanned peels off during cutting/scanning.
- 15ErrS25 appears on the computer screen.
- 16E94002 appears on the computer screen.
- 17How to Calibrate the LCD Touchscreen Display
- 18ErrS23 appears on the computer screen.
- 19E99901 appears on the computer screen.
- 20Can different types of material be attached to the same mat for cutting?
- 21E00010 appears on the computer screen.
- 22E00002 appears on the computer screen.
- 23Cutting/Drawing by Tracing an Image
- 24How to use Enhanced Image Tracing function. [Video]
- 25Can I create the cutting data for ScanNCut from the image data?
- 26I find some scratches outside the grid area (the attaching area) on the mat. Why is such a scratch attached on the mat?
- 27How long will the mat last?
- 28The machine is turned off (Auto Shut Down).
- 29The mat or the material catches on a feed roller during cutting/drawing.
- 30Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 31ErrS09 appears on the computer screen.
- 32E10007 appears on the computer screen.
- 33E94005 appears on the computer screen.
- 34E00005 appears on the computer screen.
- 35An error appears when trying to import a DXF file.
- 36ErrS52 appears on the computer screen.
- 37ErrS06 appears on the computer screen.
- 38How to Activate a Premium Function on CanvasWorkspace for PC [Video]
- 39E91002 appears on the computer screen.
- 40E11006 appears on the computer screen.
- 41E11002 appears on the computer screen.
- 42List of Error Messages
- 43How to hide the adjustment lines and view the tracing area on Enhanced Image Tracing function. [Video]
- 44Enhanced Image Tracing : Editing/Adjusting the Tracing Area. [Video]
- 45Pattern Collection activation on CanvasWorkspace(Web). [Video]
- 46How to Install and Uninstall the Holder
- 47The 12" × 24" (305 mm × 610 mm) mat cannot be used with scanning function.
- 48Attaching & Peeling Off the Material
- 49How to use Image Tracing [Video]
- 50ErrS08 appears on the computer screen.