FAQs & Troubleshooting
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386 Results
- 101Is my Brother machine compatible with Windows Vista?
- 102Size mismatch
- 103When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 104Curled or wavy
- 105Envelope creases
- 106Wrinkle
- 107Why doesn't the machine answer when receiving a call?
- 108What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 109Reset the network settings to the factory default
- 110My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 111What driver package format is supported by my Linux distribution?
- 112Uninstall Scan-key-tool. (Linux)
- 113Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 114Open the "Scanners and Cameras" and Properties.
- 115Send a fax without scanning the documents into memory.
- 116I cannot print from my computer via USB.
- 117The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 118I cannot scan via USB. (Mac OS X)
- 119Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 120Uneven density appears periodically across the page.
- 121Poor fixing
- 122Document Jam
- 123Replace WT Box
- 124Jam Duplex
- 125Clean the inside of the machine
- 126Clean the scanner to improve the copy or fax quality (video instructions available)
- 127When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 128Clear the message "Awaiting Redial"
- 129Adjust the print position of each color
- 130White spots or hollow print
- 131All one color
- 132I am unable to print from a client PC to a printer on a print server. (Linux)
- 133I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 134Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 135Windows 10 Support Information
- 136I cannot save a file downloaded from the Brother support website (For Windows)
- 137Enable the Brother machine's network interface.
- 138Check the firmware version.
- 139Protect your Brother machine against unauthorised access over the network
- 140How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 141Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 142Scan from the Brother iPrint&Scan application using Windows Phone.
- 143I cannot find some option in the Printing preferences. (For Windows)
- 144Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 145Nothing shows up on the machine's display after installing additional memory.
- 146The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 147Can I print on transparencies e.g. for overhead projectors?
- 148The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 149Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 150Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?